Skip to content
Hausly Logo

Legal

Privacy Policy

Last updated: 7 October 2026

This Privacy Policy explains how Akrinum OÜ (“Akrinum”, “we”, “us”, “our”) handles personal data in connection with Hausly.

1. Who we are and how to contact us

Akrinum OÜ is responsible for the personal data processed in connection with Hausly (the “controller” under the EU General Data Protection Regulation, “GDPR”):

  • Akrinum OÜ
  • Registration code: 16014688
  • VAT ID: EE102717822
  • Registered office: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia
  • Email: contact@akrinum.com

2. Scope of this Policy

This Policy applies when you visit the Hausly website, create an account, use the application, buy credits, receive our emails or otherwise contact us about Hausly. It does not apply to third-party websites or services that may be linked from Hausly.

3. What we collect

  • Account data: your email address, first and last name, a hashed password (if you sign up with email), your language and your marketing email preference. You can edit your profile in your account settings.
  • Google sign-in data: if you choose “Continue with Google”, we receive information Google makes available for sign-in: your Google account identifier, name, email address and profile picture (avatar) link.
  • House photos and designs: the photos of your house you upload, the design settings and instructions you choose (for example style, colours and materials), the prompts built from them, and the AI-generated designs, projects and design history in your account.
  • Payment and billing data: for credit-pack purchases we store the Stripe checkout and payment identifiers, amount, currency, status, the credit pack purchased, links to Stripe receipts or invoices, and your credit balance and credit transactions. If you fill in billing details in your account (billing email, company name, VAT number, address), we store those too. Payment card details are handled by Stripe; we do not store full card numbers.
  • Analytics and usage data: first-party records of how Hausly is used, such as pages visited (path only), the page you first landed on, the referring website, campaign (UTM) parameters and product interactions like starting a design or opening pricing. See section 9.
  • Communications: messages you send us, for example by email or through support.
  • Technical request data: like any website, our servers and hosting providers process technical data such as your IP address when you make a request. Hausly uses IP addresses briefly to limit abuse (rate limiting); our application does not store IP addresses, device details or location in its analytics. Our hosting providers may keep their own technical server logs.

4. Why we use your data

  • To provide Hausly – create and manage your account, sign you in, analyse your house photo, generate and store your designs, and keep your projects and history. Legal basis: performance of a contract (Article 6(1)(b) GDPR).
  • Payments and accounting – process credit-pack purchases, add credits, keep transaction records and meet accounting obligations. Legal basis: performance of a contract and legal obligations (Article 6(1)(b) and 6(1)(c) GDPR).
  • Improving Hausly – understand, in aggregate, how people find and use Hausly so we can improve it. Legal basis: our legitimate interests (Article 6(1)(f) GDPR).
  • Security and abuse prevention – protect accounts, limit abuse and enforce our Terms & Conditions. Legal basis: legitimate interests and legal obligations (Article 6(1)(f) and 6(1)(c) GDPR).
  • Support – answer your questions and requests. Legal basis: performance of a contract and legitimate interests (Article 6(1)(b) and 6(1)(f) GDPR).
  • Marketing emails – only if you opted in (see section 8). Legal basis: your consent (Article 6(1)(a) GDPR), which you can withdraw at any time.
  • Legal compliance – comply with laws, court orders and requests from public authorities (Article 6(1)(c) GDPR).

5. Your house photos and AI processing

Hausly uses OpenAI as its AI provider. Your browser may resize your photo before it is sent to us.

  • Automatic photo analysis: when you select a house photo, Hausly automatically sends it to OpenAI to suggest design settings (such as lighting, roof type and number of floors). This happens before you generate a design.
  • Generating designs: when you generate a design, your photo and the design instructions built from your selected settings are sent to OpenAI, which returns the generated images. We store the results so you can see them in your design history.
  • What we do not send: we do not send your email address or account ID to OpenAI with these requests.
  • Stored photos: we keep the photos you used, so you can return to earlier designs, see the original photo next to a design and continue working from it.

OpenAI processes this data under its own applicable terms and data handling arrangements. Hausly does not operate or train its own AI models.

6. How images are stored and shared

Your uploaded photos and generated designs are stored and delivered using Cloudflare Images. Images are shown through Cloudflare image links that contain long, random identifiers. These links are not listed in any public gallery and are not meant for sharing, but anyone who obtains the exact link may be able to open the image without signing in to Hausly. Please keep this in mind before sharing a link to one of your images.

When you delete designs, projects or your account, the corresponding stored images are deleted as described in section 11.

7. Payments

Hausly sells one-time credit packs; there is no subscription. Payments are processed by Stripe through Stripe Checkout. Stripe processes your payment card and transaction information under its own terms and privacy policy. We receive and keep the transaction information described in section 3 so that we can confirm payments, add credits and keep transaction records.

8. Emails

We send transactional emails needed for your account, such as email verification codes, password resets and account-related messages. These are sent through our email delivery provider.

We send product updates, tips and offers only if you opted in to marketing emails, for example when creating your account or in your account settings. Creating an account does not by itself sign you up for marketing emails. You can unsubscribe at any time with the link in each marketing email or in your account settings. Transactional emails continue while your account is active.

9. Analytics, cookies and browser storage

Hausly uses its own first-party analytics, both for visitors who are not signed in and for signed-in users. We do not use third-party analytics services such as Google Analytics. Our analytics is designed to leave out sensitive fields such as passwords, verification codes, email addresses, prompts and tokens.

Hausly uses these cookies:

  • accessToken – keeps you signed in (about 30 days). Removed when you log out.
  • hausly_anonymous_id – a random identifier for first-party analytics (about 1 year).
  • hausly_attribution – how you first reached Hausly: landing page, referring website and campaign (UTM) parameters (about 90 days).

Hausly also uses your browser’s session storage for an analytics session identifier and session attribution, and session or local storage for features such as email verification, returning you to the right page after sign-in and resuming a design after checkout.

Hausly currently does not show a cookie consent banner. You can block or delete cookies in your browser settings; if you block the sign-in cookie, you will not be able to stay signed in.

Our pages load fonts from Google Fonts, which means your browser connects to Google and Google receives standard request data such as your IP address.

10. Who processes your data

We do not sell your personal data. We share it only where needed to run Hausly:

  • OpenAI – photo analysis and design generation.
  • Cloudflare Images – storing and delivering photos and designs.
  • Stripe – payment processing.
  • Google – sign-in with Google (if you use it) and Google Fonts.
  • Netlify – hosting of the Hausly website and its server functions.
  • Other service providers – our email delivery provider and the hosting provider for our application servers and database.
  • Professional advisers (for example lawyers or accountants), public authorities where required by law, and a buyer or successor in connection with a merger, acquisition or sale of assets.

11. How long we keep data and how deletion works

Hausly does not delete accounts automatically for inactivity. We keep your data for as long as it is needed for the purposes above:

  • Account data is kept while your account exists.
  • House photos, designs and projects are kept in your account until you delete them or your account.
  • Deleting a design removes it and its generated images. A house photo is deleted once no remaining design, project or related photo in your account still uses it.
  • Deleting a project removes the project. Designs in it stay in your design history, and their photos are kept while those designs still use them.
  • Sign-in, verification and password-reset data expires or is revoked as part of normal sign-in (for example when a code expires or you log out).
  • Payment, credit and transaction records are kept for accounting and record-keeping, also after account deletion (see below).

Deleting your account. You can permanently delete your account in your account settings. When you do:

  • your profile and sign-in details are deleted or anonymised, your marketing preferences are cleared and all sign-ins are revoked;
  • your projects, designs and house-photo records are deleted, and the stored photos and design images are deleted from Cloudflare Images. If an image cannot be deleted right away, we retry automatically in the background, so removal from Cloudflare may take a little longer;
  • the content of your AI requests (photos, generated images, prompts, settings and error details) is removed;
  • analytics and attribution records linked to your account are deleted.

Limited records are kept: an anonymised account record, payments and Stripe payment identifiers, credit transactions and your remaining credit balance. These are needed for payment, accounting and transaction records. They are no longer linked to your name or email address, and remaining credits can no longer be used.

Messages you send us are kept as long as needed to handle your request and for a reasonable period afterwards.

12. Processing outside the EEA

Some of our service providers (for example OpenAI, Cloudflare, Stripe, Google and Netlify) may process data in countries outside the European Economic Area, including the United States. Those providers may process data under their own applicable privacy, data-processing and contractual terms. You can contact us for more information.

13. Your rights and choices

You can do the following yourself in Hausly:

  • edit your profile information;
  • delete individual designs and projects;
  • permanently delete your account;
  • opt out of marketing emails.

If you are in the EEA, the UK or another jurisdiction with similar rights, you may also have the right to access your personal data, receive a copy of it (data portability), correct it, have it erased, restrict or object to its processing, and withdraw consent at any time. Hausly does not have an automatic data export feature; please email contact@akrinum.com and we will handle your request manually. We may need to verify your identity before responding.

14. Complaints

If you believe we process your personal data unlawfully, you can lodge a complaint with your local supervisory authority. In Estonia, this is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

15. Security

We take technical and organisational measures to protect personal data, such as access controls on account data and limits against abuse. However, no online service can be completely secure, and we cannot guarantee absolute security. See section 6 for how image links work.

16. Children

Hausly is not intended for children under 18 years of age. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so that we can take appropriate steps.

17. Automated decision-making

Hausly uses AI to suggest design settings and generate design concepts from your inputs. We do not use automated decision-making that produces legal effects concerning you or similarly significantly affects you as defined in Article 22 GDPR. You remain responsible for all decisions related to your projects.

18. Changes to this Privacy Policy

We may update this Privacy Policy when Hausly or our processing changes. When we make material changes, we will update the “Last updated” date at the top of this page and may also notify you, for example by email or in the app.

19. Contact

If you have questions about this Privacy Policy or want to make a privacy request, please contact:

Email: contact@akrinum.com